Comments on: Vignette Village 2008

By: Ernest

Ernest — Thu, 15 Jan 2009 17:50:07 +0000

Hrm. Sadly, it appears Vignette Village 2009 has been cancelled! http://www.cmswatch.com/Trends/1469-Vignette-Village-2009-cancelled

By: Kirsten Knipp

Kirsten Knipp — Tue, 18 Nov 2008 23:20:48 +0000

Ernest,
I was thrilled to read your post and learn that you found Vignette Village well worth your time. Once Vignette Transfer Tool comes out, I’d like to sync up with you and learn how well our productized solution solves your problems. Hearing your feedback firsthand is the best way for us to continue bringing you the enhancements you need.
In case there were any sessions you missed at Vignette Village, all the presentations have been posted to our customer forum on Connect (connect.vignette.com/VV2008) . Thanks for coming to Village and look forward to reading your future posts!
Kirsten, Vignette Product Marketing (WCM Solutions)

By: Kathleen Wiersch

Kathleen Wiersch — Thu, 30 Oct 2008 18:05:47 +0000

Ernest, Thanks for the nice comments and clarification on what Baynote (and therefor also Vignette Recommendations does). Many of our customers and prospects are planning on implementing both Baynote and BazaarVoice as they are highly complementary technologies. -- both driving increased sales leveraging the power of peers. (BTW - a pretty big theme at this week's Forrester Consumer Forum). Specifically for anyone interested primarily in the Social Search aspect of Baynote, we have a webcast next week called Mob Search featuring out CTO Scott Brave and our customer Juniper Networks. You can register here. We also did a webcast with Forrester Analyst Suresh Vittal more focused on marketing called Mob Marketing, you can watch a trailer complete with Soprano's theme here. Cheers, Kathleen, Baynote Marketing

By: Ernest

Ernest — Thu, 30 Oct 2008 15:37:49 +0000

Oh, totally. Just from the initial Vignette Recc description I thought it was BZ-ey, turned out not to be at all.

And for those of you not familiar with social search – it’s logical, and you may have thought search engines do it already (they don’t!) – basically it’s watching user behavior and changing search ranking based on what search results people have clicked on and found useful. You put a page tag on your site so you can see the user behavior – just like Omniture/Unica/WebTrends – so it can take more than the clickthrough into account, it can see further activity, bounce rates, etc.

We’re very into search here and it’s definitely the next step in making enterprise search awesome. There’s only so much you can do with content ranking and not usage ranking. On the Internet, Google uses PageRank (incoming links) but that’s not useful on a smaller-than-Internet scale (and that’s why the Google search appliance sucks, and people who know what they’re doing use FAST/Autonomy/etc).

By: RC

RC — Wed, 29 Oct 2008 14:35:07 +0000

Hey Ernest,

I’m glad to hear the VCM is getting some much needed love. Having seen and briefly used their product, I have to say it is a powerful tool, but you’re right there has been a lot of money flowing into the lighter wait “mini-CMS” tools of late. My thought was that there will always be a place for the large Enterprise scale CMS, but I’m now feeling that the size of that market could vary greatly depending on the next few years investments in the VCM, Joomla, Drupal, et al.

Also, I wanted to make certain there wasn’t any confusion between Baynote and Bazaarvoice.

Just to be clear, the Baynote products deliver on-demand recommendations and social search for web sites, which is quite different than what we’re building here at Bazaarvoice. We’re creating products that allow customer facing pages to drive word of mouth marketing, allowing our customers to collect content such as product ratings, reviews, stories, questions, answers, and more. While we do have a search component, it’s more around improving SEO of the customers existing product pages than it is to provide any sort of social search capabilities directly.

Thanks!