I am moved to post today by a gripe.\u00a0 We have a lot of products and SaaS vendors that for some reason feel like they don’t need to support browsers other than whatever it is they have in their mind as the one browser they’re going to support.\u00a0\u00a0 I have Firefox 3, Internet Explorer 8 beta, and Chrome on my PC but still can’t use many of the darn programs I needed to use today.\u00a0 (Of course, you can’t run different IE versions on the same box without resorting to virtualization or similar, so once I went to IE8 beta I knew I was in a world of hurt).<\/p>\n
Let me share with you the top 10 browsers we see on our Web site.\u00a0 These numbers are from the last 500k visits so they should be statistically representative.<\/p>\n
All you suppliers who think “I don’t need to support Firefox” – think again.\u00a0 And you’re all doing a bad job of supporting IE8.\u00a0 I know it’s new – but if you’ve already been only supporting one browser, be advised that as soon as IE8 goes gold everyone will auto-download it from Microsoft and then you’re SOL.\u00a0\u00a0 And there’s a lot <\/strong>of IE6 out there still, even if you are trying to do “IE only.”<\/p>\n To name names – Peopleclick.\u00a0 IE7 support only.\u00a0 Really?\u00a0 You really only want 35% of users to use your product?\u00a0 Or you think we’re going to mandate an internal company standard for your one app?\u00a0 Get real.<\/p>\n Sharepoint.\u00a0 No editing in Firefox.\u00a0 When we evaluated intranet collaboration solutions here, we got down to Atlassian Confluence and Sharepoint as finalists, but then the “no Firefox” factor got Sharepoint booted for cause.\u00a0 Confluence itself doesn’t support Safari until its newest version, which was annoying.\u00a0 (Microsoft does promise the new version of Sharepoint out later this year will have adequate Firefox support.)<\/p>\n Graphs don’t work right in Firefox in Panorama, otherwise a pet favorite APM tool.<\/p>\n So guys – I know it’s a pain, but the Windows browser market is split and Macs are undergoing a renaissance.\u00a0 Real companies don’t tell 5 to 10 percent of their customers to screw off (let alone 65%, Peopleclick).\u00a0 It’s a cost of doing business.\u00a0\u00a0 You’re getting out of a whole bunch of client side code writing by cheating and using Web browsers for it, so be grateful for that rather than ungrateful that you have to test in a couple different browsers.\u00a0 Because corporate decisionmakers like myself will ask, and we will make buying decisions based on it.<\/p>\n","protected":false},"excerpt":{"rendered":" I am moved to post today by a gripe.\u00a0 We have a lot of products and SaaS vendors that for some reason feel like they don’t need to support browsers other than whatever it is they have in their mind as the one browser they’re going to support.\u00a0\u00a0 I have Firefox 3, Internet Explorer 8 […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[196],"tags":[114,204,192],"class_list":["post-185","post","type-post","status-publish","format-standard","hentry","category-browsers","tag-browser","tag-firefox","tag-ie"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t