{"id":185,"date":"2009-02-16T16:41:10","date_gmt":"2009-02-16T21:41:10","guid":{"rendered":"http:\/\/www.webadminblog.com\/?p=185"},"modified":"2009-02-16T16:43:44","modified_gmt":"2009-02-16T21:43:44","slug":"browser-support-just-do-it","status":"publish","type":"post","link":"https:\/\/www.webadminblog.com\/index.php\/2009\/02\/16\/browser-support-just-do-it\/","title":{"rendered":"Browser Support &#8211; Just Do It"},"content":{"rendered":"<p>I am moved to post today by a gripe.\u00a0 We have a lot of products and SaaS vendors that for some reason feel like they don&#8217;t need to support browsers other than whatever it is they have in their mind as the one browser they&#8217;re going to support.\u00a0\u00a0 I have Firefox 3, Internet Explorer 8 beta, and Chrome on my PC but still can&#8217;t use many of the darn programs I needed to use today.\u00a0 (Of course, you can&#8217;t run different IE versions on the same box without resorting to virtualization or similar, so once I went to IE8 beta I knew I was in a world of hurt).<\/p>\n<p>Let me share with you the top 10 browsers we see on our Web site.\u00a0 These numbers are from the last 500k visits so they should be statistically representative.<\/p>\n<ul>\n<li>IE7 &#8211; 34.9%<\/li>\n<li>Firefox &#8211; 31.0%<\/li>\n<li>IE6 &#8211; 25.9%<\/li>\n<li>Safari (includes Chrome) &#8211; 4.1%<\/li>\n<li>Opera 9 &#8211; 2.3%<\/li>\n<li>IE8 beta &#8211; .9%<\/li>\n<li>Mozilla &#8211; .4%<\/li>\n<li>Charlotte &#8211; .1%<\/li>\n<li>Yeti &#8211; .1%<\/li>\n<li>IE5 &#8211; .1%<\/li>\n<\/ul>\n<p>All you suppliers who think &#8220;I don&#8217;t need to support Firefox&#8221; &#8211; think again.\u00a0 And you&#8217;re all doing a bad job of supporting IE8.\u00a0 I know it&#8217;s new &#8211; but if you&#8217;ve already been only supporting one browser, be advised that as soon as IE8 goes gold everyone will auto-download it from Microsoft and then you&#8217;re SOL.\u00a0\u00a0 And there&#8217;s a <strong>lot <\/strong>of IE6 out there still, even if you are trying to do &#8220;IE only.&#8221;<\/p>\n<p>To name names &#8211; Peopleclick.\u00a0 IE7 support only.\u00a0 Really?\u00a0 You really only want 35% of users to use your product?\u00a0 Or you think we&#8217;re going to mandate an internal company standard for your one app?\u00a0 Get real.<\/p>\n<p>Sharepoint.\u00a0 No editing in Firefox.\u00a0 When we evaluated intranet collaboration solutions here, we got down to Atlassian Confluence and Sharepoint as finalists, but then the &#8220;no Firefox&#8221; factor got Sharepoint booted for cause.\u00a0 Confluence itself doesn&#8217;t support Safari until its newest version, which was annoying.\u00a0 (Microsoft does promise the new version of Sharepoint out later this year will have adequate Firefox support.)<\/p>\n<p>Graphs don&#8217;t work right in Firefox in Panorama, otherwise a pet favorite APM tool.<\/p>\n<p>So guys &#8211; I know it&#8217;s a pain, but the Windows browser market is split and Macs are undergoing a renaissance.\u00a0 Real companies don&#8217;t tell 5 to 10 percent of their customers to screw off (let alone 65%, Peopleclick).\u00a0 It&#8217;s a cost of doing business.\u00a0\u00a0 You&#8217;re getting out of a whole bunch of client side code writing by cheating and using Web browsers for it, so be grateful for that rather than ungrateful that you have to test in a couple different browsers.\u00a0 Because corporate decisionmakers like myself will ask, and we will make buying decisions based on it.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I am moved to post today by a gripe.\u00a0 We have a lot of products and SaaS vendors that for some reason feel like they don&#8217;t need to support browsers other than whatever it is they have in their mind as the one browser they&#8217;re going to support.\u00a0\u00a0 I have Firefox 3, Internet Explorer 8 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[196],"tags":[114,204,192],"class_list":["post-185","post","type-post","status-publish","format-standard","hentry","category-browsers","tag-browser","tag-firefox","tag-ie"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pfI0c-2Z","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.webadminblog.com\/index.php\/wp-json\/wp\/v2\/posts\/185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.webadminblog.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.webadminblog.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.webadminblog.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.webadminblog.com\/index.php\/wp-json\/wp\/v2\/comments?post=185"}],"version-history":[{"count":3,"href":"https:\/\/www.webadminblog.com\/index.php\/wp-json\/wp\/v2\/posts\/185\/revisions"}],"predecessor-version":[{"id":189,"href":"https:\/\/www.webadminblog.com\/index.php\/wp-json\/wp\/v2\/posts\/185\/revisions\/189"}],"wp:attachment":[{"href":"https:\/\/www.webadminblog.com\/index.php\/wp-json\/wp\/v2\/media?parent=185"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.webadminblog.com\/index.php\/wp-json\/wp\/v2\/categories?post=185"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.webadminblog.com\/index.php\/wp-json\/wp\/v2\/tags?post=185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}